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Rock Climbing Adventures FAQ

How long do your climbing adventures run for?

Our Kangaroo Point rock climbing day or night activity runs for 3 hours. The day climb runs from 7:30am to 10:30am and the night climb runs from 6pm to 9pm.

Our Glasshouse Mt Ngungun Climb activity runs for 6.5 hours

Our guided climbs (Tibrogagan and Beerwah) run for approx  8 hours (climbing experience is required either indoors or outdoors).

Why climb with Pinnacle Sports?

Our guides hold nationally recognised qualifications (Lead/Guide Single Pitch Abseil and Lead/Guide Single Pitch Climb; or higher). Our team completes an annual vertical rescue refresher each year to ensure their skills are current. With over 20 years of experience delivering rock climbing and abseiling adventures and courses, and a reputation for high quality experiences and passionate guides, you're sure to have a fantastic day out with Team Pinnacle.

I've never climbed before, can I still come?

Yep, we have no requirements for technical skill level, so anyone is able to participate. Our qualified guides will let you know what you need to do on the day.

How fit/strong do I need to be to participate?

Absolutely, anyone can climb! 

There is no strength requirement to take partin a climbing activities. Climbing is more about problem solving and finding your own way to the top of a climb. No experience necessary, our guides will show you all you need to know to have a great day. There is always more than one way to complete a climb!

At Kangaroo Point, an average level of fitness is required as there’s no hike to get to the cliff.

In the Glass House, we recommend a moderate level of fitness as the hike to the summit can be strenuous and you will be carrying a backpack with some gear.

What is belaying?

Climbing is a partner sport - one person climbs whilst the other belays. Belaying is when you are in control of the other end of the rope. You have a device which allows you to remove ‘slack’ from the rope, keeping the climber nice and tight so that they don't fall if they let go. Belaying is a simple process. All our climbing activities begin with a safety and belay induction.

Do you provide climbing shoes?

Yes, our guide brings climbing shoes to each activity. Please bring socks!

A range of different sizes and styles will be provided, and your guide will do their best to find you a match; however please note that we cannot guarantee an exact fit. Please wear enclosed shoes (with grip) as a back up.

What is the minimum age requirement?

  • Minimum age to climb is 8 years old, minimum age to belay is 13 years of age.
  • Participants under 16 must be accompanied by a responsible adult.
  • Participants under 13 require a responsible adult to belay (our guides will teach you all you need to know).

Is there a maximum age limit?

No! If you're feeling fit, healthy and capable, we'd be thrilled to have you join us for an adventure.

Are there any height or weight restrictions?

There are no height restrictions for this activity. There are no set weight restrictions, however we do need to get you into a harness. Our maximum harness waist size is 120cm.

What do I wear?

Clothes that allow freedom of movement, enclosed shoes (with grip), long hair tied back, remove jewellery eg. rings/watches/large piercings.

Can I come by myself?

For sure, you do not need to bring a climbing partner with you. Our groups of clients are always super friendly and it’s easy to get involved even if you’re coming alone. By the end of the day you’ll be one big team!

I'm scared of heights should I do this activity?

For many, going climbing  is a great way to face their fears. It makes for a safe and secure environment in which you can experience moving through height with a supportive framework of guides and friends to help you through.

What happens if it's raining? Or too hot? Or storming?? (Oh, my!)

Our activities are run in the great outdoors and will normally operate in all but exceptional circumstances If these circumstances arise your activity will be postponed and rescheduled for a later date. All decisions are made in the interest of staff and participant safety.

Unless you hear from us, assume that your activity is going ahead. You can view our full weather policy in our Activity T&Cs.

What if I can't make it? Can I reschedule?

Please refer to our full cancellation policy in our Activity T&Cs.

Can I book at a time that is not available on the calendar?

Absolutely! We can cater for private group bookings (4 people minimum) providing we have team available. The more notice you give us the easier it is for us to accommodate you. Please phone 07 3368 3335 or online@pinnaclesports.com.au to arrange.

Can you cater for larger groups eg schools, clubs, parties, defence groups?

Yes!! Contact us for a quote. Be sure to include the number of participants, preferred location, activity and activity duration, preferred time of day. If you're unsure, let us know, and we will help with suggestions. Call 07 3368 3335 or email online@pinnaclesports.com.au to arrange.